Views:
Article owned by team: Information Systems & Support

 

Brief: 

Learn how to use the filter box to locate a particular case you have logged

Detail:

To filter you list of cases use the filter box located to the left of your list of cases



If you know the case number that you are looking for - paste the number into the Case Number field.


Otherwise you can type in key words into the Title field to locate the case you are looking for.  Use an * at the start of the word to ensure the search used is a wildcard one, which broadens the search results.



Click on Apply Filter to trigger the search.

 

Further information:

Contact: Information Systems & Support through case creation.